Human Rights  » "6 'Life or Death' Factors For Any Website

"6 'Life or Death' Factors For Any Website

http://www.TheNetReporter.com

(c) Jim Edwards - All Rights reserved

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Not a week goes by that half a dozen people don't ask me

what separates a great, money-making website from a bad one.

In response, I surveyed of a number of different websites,

large and small, to find what they share in common to make

them so successful. With few exceptions, every

extraordinarily great website contained the following

elements.

** Testimonials **

Every great website has testimonials from satisfied

customers. These testimonials help set the potential

customer's mind at ease that the products or services sold

online will perform as promised.

Truly great testimonials not only endorse the product, but

clearly state how the product increased sales, saved money,

or benefited previous buyers in very specific and tangible

ways. Testimonials should present real benefits others can

readily identify with, understand and, more importantly,

want those same results for themselves!

** Headlines **

Headlines capture visitors' attention and get them involved

in the website. How do you read the newspaper? If you read

like most people the headlines first catch your attention

Bullets communicate various and subtle bits of information...

and determine whether you'll actually read a story.

Similarly headlines on a website determine whether visitors

get involved in the information or surf away never to

return.

My own experience has shown that the proper headlines can

easily and quickly double, triple, or even quadruple a

website's sales almost overnight.

** Bullets **

Bullets communicate various and subtle bits of information

about a product or service without making readers plow

through paragraphs of information to get to the meat of a

website's offering. Bullets arouse interest, build

excitement, and convey a lot of information very quickly to

time-starved web surfers.

** Bonuses **

Every great website offers bonuses to people who buy, apply

or fill out a form. Nothing induces someone to do business

with you online like offering them something extra for

taking the action you want. Offering a bonus report, tape,

extended membership, extra quantities of product at a deep

discount, coupons, or just about anything makes people more

willing to go ahead with the purchase decision.

** Guarantees **

Everyone takes a risk whenever they buy anything from

anyone. The risk centers on whether or not the product or

service will perform as promised. In a retail store most

people feel pretty confident the store will still exist if

they need to make a return or exchange in a few days. On the

web, however, that risk in making a purchase seems much

higher than in the "offline" world.

Every great website makes a point of specifically telling

customers about their return policy and truly exceptional

sites offer 100%, no-questions-asked, money-back guarantees.

People rarely take advantage of such guarantees and I have

personally seen a website's sales increase by 45% just by

extending the guarantee period an additional 30 days.

** Phone numbers **

Every great website has a phone number with a real live

human being on the other end who can answer questions and

provide product support.

So there you have it! With few exceptions this represents

the formula for creating or identifying a truly great

website.

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About the Author

Jim Edwards is a syndicated newspaper columnist. He is always eager to assist others to become successful in their web business.